What the Directories Say

mb LAW has been consistently rated as a leading firm in the provision of legal services to the travel and leisure sectors by the principle client directories.

Recent entries include the following:-

Chambers UK A Client's Guide to the UK Legal Profession


What the team is known for Exclusively advises the travel and leisure industry, representing tour operators, insurers and agencies amongst others. Specialises in defendant personal injury litigation and international recoveries. Also handles regulatory and commercial work. 

Strengths (Quotes mainly from clients) Availability: “They always come back to us with practical advice and solutions. You can speak to them anytime, they’re very approachable.” 

Work highlights Successfully represented an agency and its insurer against a claimant who alleged an inflammatory bowel disease had been caused by a gastrointestinal infection contracted on holiday. 

Ian Hopkinson impresses clients: “He has good clarity of thought, an ability to appreciate the bigger picture and has detailed knowledge of travel-related law.” Market sources admit: “We always sigh when we come up against him because he is a tough opponent.” Head of travel regulatory Claire Ingleby handles contractual matters. One client says: “She’s a contract queen!” She has over 22 years of experience advising on regulatory matters and commercial agreements. Robin Adams has 12 years’ experience of working on a wide range of international personal injury claims. Clients say: “He’s extremely good and gives strong, considered advice.”

Chambers UK A Client's Guide to the UK Legal Profession


MB Law is a successful travel and leisure boutique firm, operating from offices in Leeds. It has become a highly sought after name for cost-effective travel related advice, advising both tour operators and insurance companies alike. Clients include a number of specialist Lloyd’s underwriters.

Ian Hopkinson wins plaudits for his “in-depth knowledge of the industry. He is a good team player who is aware of the big picture,” according to sources, who also say “he knows when to run and when to negotiate.” He frequently defends household names in travel matters, especially where accidents and injuries are concerned. Claire Ingleby is described as a “good-quality” solicitor and reliable choice of adviser in the travel sphere. Her work highlights include advising on corporate compliance and contractual matters, as well as personal injury cases. Robin Adams offers an impressive track record of experience. Cross-border claims feature highly in his workload.

Chambers UK A Client's Guide to the UK Legal Profession


“This compact team impresses market commentators for punching above its weight and "being arguably more influential than might be expected from a firm of its size." The group regularly acts for defendants in both travel regulatory matters and personal injury claims. On the regulatory side, recent work includes advising a large number of tour operators and other travel businesses on the volcanic ash cloud crisis in 2010, as well as representing the Association of Independent Tour Operators in challenging certain aspects of guidance regarding occurrences such as the ash cloud”.

Claire Ingleby is "extremely knowledgeable about the travel sector and is very thorough, always delivering on time and on budget." Impressed clients add that "her extensive knowledge means that she can be both constructive and creative in formulating solutions." She offers strong know-how in the travel regulatory sector.”

Ian Hopkinson is hailed as a "truly sensible, pragmatic and commercially minded lawyer" and peers would "not hesitate to send him a client." He leads the international travel personal injury team and has long expertise in the field.”

Robin Adams has a "rising reputation in the market" and is recommended for dealing with a wide range of international personal injury claims.”

Chambers UK A Client's Guide to the UK Legal Profession

2011 *

"Defendant personal injury cases comprise the bulk of this team's work and the firm is "impressive in that area" .  Clients appreciate the group's service and tenacity.  Work highlights include cases arising from accidents in Kenya and Bulgaria."

" Ian Hopkinson heads the litigation department and is highly rated by interviewees for his great industry knowledge and pleasant working manner."

" Claire Ingleby heads the commercial department and is a well known name in the industry."

" Robin Adams "gives a swift turnaround on claims" .  He specialises in defending personal injury claims for travel businesses and their insurers."

Chambers UK A Client's Guide to the UK Legal Profession

2010 *

“Clients praise this well-managed seven lawyer travel team for its strong personal injury defence practice and advice on employment, regulatory, IP and other commercial issues. It recently acted for Cosmos in an indemnity claim and was involved in Rafferty v Travel2 Ltd, an appeal concerning the legislative conflict regarding liability for lost and delayed baggage.”

Ian Hopkinson is highlighted as an “ extremely helpful, direct and pragmatic tactician ””

“The “ incredibly supportive, flexible and bright Claire Ingleby is recognised for her knowledge of niche regulatory and ATOL issues.”

Robin Adams enters this year’s rankings as “ a highly technical and intelligent practitioner ” admired for his international recovery and personal injury defence expertise.”

Chambers UK A Client's Guide to the UK Legal Profession

2009 *

“This niche practice has a significant presence in the travel world, where it is the choice of a number of high-profile tour operators. The team assists with recoveries from overseas suppliers, and advises a raft of long-standing clients on litigation, regulatory, data protection and disability discrimination matters. Peers respect the group for “fighting its clients’ corner extremely effectively” , and also praise its meticulous approach.”

“Long standing industry player Ian Hopkinson (Band 1) impresses sources with his “vigorous style, fantastic leadership and inside-out knowledge of the regulations.” Clients praise his accessibility: “He is always at the end of the phone to provide accurate and concise advice for us. ””

Claire Ingleby has a notable reputation as a skilled drafter of commercial agreements and transactions, and is regarded as “a really safe pair of hands.””

Chambers UK A Client's Guide to the UK Legal Profession

2008 *

“This boutique operation has a strong presence in commercial issues and recovery claims. It’s talented litigation team won an impressive victory for Cosmosair when it proved that an accident was caused by a latent defect rather than the negligence of the supplier. Since 2003 the firm has won claims totaling £1.5 million in 15 countries including Mexico, Thailand and the Maldives. Following a serious coach crash in the Algarve, it succeeded in recouping £490,000 from the insurers of the coach operators. It is also a solid choice for advice on employment matters ranging from setting up contracts all the way though to defending clients in tribunals.”

“Few can match Ian Hopkinson’s level of expertise in public and employer’s liability claims, according to industry experts. His well-conducted defence has proven robust in both class action illness claims and catastrophic swimming pool cases.”

Claire Ingleby has a detailed knowledge of contract claims and booking terms and conditions.”

“The firm has close affiliations with a raft of trade regulatory bodies including ABTA, PAS, ABTOF and AGTA. It also represents major insurers including Lloyd’s underwriters.”

Chambers UK A Client’s Guide to the UK Legal Profession
2007 *

"Popular among clients for its ability to "understand how our business works" and for possessing a sincere drive to "ensure that we work to the best of our capability.""

"The team is building a strong reputation for successful cost-recovery actions on behalf of their numerous travel insurance clients against negligent holiday companies."

"A " well rounded individual who really thinks things through ", Claire Ingleby is the main point of contact for non-contentious work."

"" Knowledgeable and highly rated " Ian Hopkinson is a travel law professional who is prized by clients for his " willingness in ensuring that we acheive the best possible results. ""

Chambers UK A Client’s Guide to the UK Legal Profession
2006 *

“A team with a long reputation as "a good tour-operator firm." The group acts for tour operators, travel agents and insurers on PI, class action and cross-border defence work.”

“Clients benefit from the " sharp litigation skills " of Ian Hopkinson .”

“The group is renowned for its commercial skills in the handling of contracts, transactions and regulatory issues for a range of clients across the industry.”

Chambers UK A Client’s Guide to the UK Legal Profession

“This firm has captured a niche in the travel sector and is seen as “ an important part of the landscape ”. Offering commercial and litigation services, lawyers here are experienced in acting for industry and insurer clients both at home and abroad.”

“' Great Client man ' Ian Hopkinson won plaudits for his specialist litigation experience in personal injury, public liability and employers’ liability matters.”

“Clients include tour and travel operators, insurance companies and hotels.”

The Legal 500 UK Edition 2005†

“A specialist travel litigation group at MB Law defends accident, injury and insurance recovery claims, delivering 'excellent results'. Led by Ian Hopkinson , the team recently acted for a major tour operator in a precedent-setting case relating to regulatory interpretation. On the non-contentious side, the firm provides employment advice and handles commercial matters for a number of holiday companies.”

* © Michael Chambers and Orbach & Chambers Ltd
† © John Pritchard and Legalese Ltd

mb LAW Travel Law Solicitors - What the Directories Say