Carefully drafted consumer booking conditions are crucial in ensuring compliance with applicable legislation, managing consumer expectations, avoiding trading standards issues and restricting liability to the extent legally possible.

We provide specialist drafting and advice in all areas including:-

• booking conditions for:
  
  
• brochures, websites and all other sales channels
• standard and dynamic packages
• agency and principal bookings
• tour operators, hotels, cruise lines, airlines, flight only operators, coach specialists, travel and other agencies, accommodation only providers and online companies
  
  
• “unfair terms”
• Office of Fair Trading Guidance and enquiries
• the impact of disability discrimination legislation on terms and conditions
• compliance with applicable legislation and trade body requirements including:
  
  
• Package Travel, Package Holidays and Package Tours Regulations 1992
• ABTA Code of Conduct
• ATOL Regulations, Standard Terms and Guidance
• Unfair Terms in Consumer Contracts Regulations 2004
• International Conventions and EU Regulations/Directives including those relating to air carrier liability, denied boarding and identity of operating carrier.
• Consumer Protection Act 1987
• Data Protection Act 1998
  
  
• terms and conditions for:
  
  
• promotions
• competitions
• membership and loyalty schemes
  
  
• agency terms including those appropriate for TOMS purposes
• website user conditions

Seminars and bespoke in-house training are also available in all areas.

For further information, please contact us on 0113 242 4444 or email advice@mb-law.co.uk