Travel and leisure is heavily regulated. A factual misrepresentation or incorrect price may result in criminal liability with all that entails. Failure to properly handle a consumer complaint or Trading Standards enquiry can lead to a prosecution which could otherwise be avoided.

Our extensive industry specific experience of handling Trading Standards issues, enquiries and prosecutions together with our technical expertise will enable you to achieve the best possible outcome.

We provide advice, assistance and representation in all areas including:-

• advice on and drafting of due diligence systems
• guidance on compliance with applicable legislation including:-
  
  
• The Package Travel, Package Holidays and Package Tours Regulations 1992
• The Trade Descriptions Act 1968
• The Consumer Protection Act 1987
  
  
• advice on all actual or potential Trading Standards related issues
• advice on and handling of delicate Trading Standards correspondence on your behalf including responses ‘under caution’
• preparation for and attendance at tape recorded interviews under caution to protect your position
• advice and representation where prosecuted

To reduce the risk of prosecution, we offer seminars and bespoke in-house training in all areas.

For further information, please contact us on 0113 242 4444 or email advice@mb-law.co.uk.